it ites

Quality and Business Excellence in

IT and ITES SERVICES

With increasing global competition in IT & ITES industry, organizations not only have to deliver on cost but also high quality and on time deliverables.

Organizations need to deliver as per \international quality standards, using the latest quality assurance systems, or constantly improving on quality levels. Such as CMMi, MBNQA, EFQM, Lean and Sigma practices apart from many Safety and Assurance standards like ISO9001, 27001 etc.

Our team with experience of working with global IT and ITES industries; understand the customer need and expectation from across the globe. We have worked with our customers in enhancing customer satisfaction and quality and expanding business solution opportunities.

At Symbio Consults, our team comprising of Six Sigma MBB, BB and Project champion consultants’ works with Large and Medium IT/ITES organizations in addressing critical business challenges and ensuring smooth implementation of these practices.
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IT & ITES

*  Quality Audit
*  Process Standardization
*  Customer Satisfaction Survey
*  Quality improvement Initiative
*  Kaizen Implementation
*  CMMi
*  Lean
*  5S
*  Six Sigma
*  Software Quality Engineering
*  Predictive Analysis
*  Benchmarking
*  Customer Satisfaction Survey
*  Malcolm Baldrige Performance Excellence Program
*  Outsourcing Process Excellence Function
*  ISO
*  EFQM

 

PROJECT SUPPORT

*  Quality Audit
*  Process Standardization
*  Customer Satisfaction Survey
*  Quality improvement Initiative
*  Kaizen Implementation

 

EFFICIENCY SOLUTIONS

*  CMMi
*  Lean
*  5S
*  Six Sigma
*  Software Quality Engineering
*  Predictive Analysis
*  Benchmarking
*  Customer Satisfaction Survey
*  Malcolm Baldrige Performance Excellence Program
*  Outsourcing Process Excellence Function
*  ISO
*  EFQM